Terms of Service

Please read the terms below before inquiring.

1.We will handle personal information you have provided responsibly and use
   it exclusively for answering your inquiry.

2.Some inquiries may be forwarded to and directly answered by our group
   companies.

3.Some inquiries may require time to be answered, particularly on weekends    and national holidays. Urgent requests or specific due dates may not be
   met.

4.Messages regarding the following will not be answered.
 ・Sales offers, abuse or slander, or requests for surveys or contributions.
 ・Questions or comments on matters not related to our products or
      services.
 ・Inquiries from persons with criminal backgrounds.  

5.Make sure that your address, phone number, and e-mail address are
   correct. If the registered contact information is incorrect, we may not be
   able to respond.

6.Opinions and suggestions are accepted but will not be responded to
   individually.

7.Replies from our group companies or ourselves are sent only for the
   purpose of answering your inquiries. Please do not use all or a part of
   a reply for any other purposes.

8.Your personal information provided on our website is protected by SSL
   technology (Secure Socket Layer: an industry-standard security protocol
   that encrypts data transmitted over the Internet). If you are using
   an SSL-compliant browser, any personal information you send will be
   encrypted automatically.

9.By clicking submit you are agreeing to Sumitomo Electric website's
   terms of use and privacy policy.