Terms of Service

Please read the terms below before inquiring.

1.We will handle personal information you have provided based on our Global Privacy Policy and use it exclusively for answering your inquiry.

2.Some inquiries may be forwarded to and directly answered by our group companies.

3.Some inquiries may require time to be answered, particularly on weekends and national holidays. Urgent requests or specific due dates may not be met.

4.Messages regarding the following will not be answered.

・Sales offers, abuse or slander, or requests for surveys or contributions.
・Questions or comments on matters not related to our products or services.
Inquiries from persons with criminal backgrounds.

5.Make sure that your address, phone number, and e-mail address are correct. If the registered contact information is incorrect, we may not be able to respond.

6.Opinions and suggestions are accepted but will not be responded to individually.

7.Replies from our group companies or ourselves are sent only for the purpose of answering your inquiries. Please do not use all or a part of our reply for any other purposes.

8.Your personal information provided on our website is protected by SSL technology (Secure Socket Layer: an industry-standard security protocol that encrypts data transmitted over the Internet).
If you are using an SSL-compliant browser, any personal information you send will be encrypted automatically.

9.By clicking submit you are agreeing to Sumitomo Electric website's terms of use and Global Privacy Policy.